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高中籃球聯賽(HBL)觀眾滿意度與忠誠度關係之研究
Research on the relationship between audience satisfaction and loyalty in High School Basketball League (HBL)
Resource
運動與觀光研究, 第7卷, 第2期, 頁35-42
Date Issued
2020-01-08T06:41:54Z
Date
2018-12-30
Abstract
本研究主要在探討高中籃球聯賽(HBL)觀眾滿意度與忠誠度之關係,研究以106學年度高中籃球甲級聯賽之現場觀眾作為研究對象,進行立意抽樣之問卷調查,共發放280份問卷,剔除無效問卷後,得有效問卷250份,有效問卷率為89.2%。研究結果顯示:(一)高中籃球聯賽(HBL)觀眾滿意度量表及忠誠度量表為可以接受之模式;(二)高中籃球聯賽現場觀眾滿意度對忠誠度有顯著正向之影響,最後依據研究結果提出後續研究建議。
The research focuses on the relationship between HBL audience satisfaction and loyalty. A questionnaire survey was conducted among the HBL audience in the 2017 academic year. A total of 280 questionnaires were distributed. After the invalid questionnaires were eliminated, 250 valid questionnaires were obtained, with the valid rate of 89.2%. The results show that: (1) The scales of HBL audience satisfaction scale and loyalty are acceptable. (2) HBL audience satisfaction has a significant positive effect on loyalty. Further suggestions are proposed based on the results.
The research focuses on the relationship between HBL audience satisfaction and loyalty. A questionnaire survey was conducted among the HBL audience in the 2017 academic year. A total of 280 questionnaires were distributed. After the invalid questionnaires were eliminated, 250 valid questionnaires were obtained, with the valid rate of 89.2%. The results show that: (1) The scales of HBL audience satisfaction scale and loyalty are acceptable. (2) HBL audience satisfaction has a significant positive effect on loyalty. Further suggestions are proposed based on the results.
Subjects
高中籃球聯賽; 滿意度;忠誠度
High School Basketball League (HBL); Satisfaction; Loyalty
Publisher
中華全民運動健康管理協會
Type
article
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Size
173 B
Format
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