Publication:
Segmenting the Perception of Physical Environment and Satisfaction for Baseball Spectators

cris.lastimport.scopus2026-02-25T16:01:55Z
dc.creatorYeh, Chun-Chu;Huang, Anthony S. C.;Wang, Chiung-Hsia;Huang, Chin-Huang
dc.date2016-10-17
dc.date.accessioned2019-01-09T11:42:59Z
dc.date.accessioned2025-07-28T16:49:37Z
dc.date.available2019-01-09T11:42:59Z
dc.date.issued2019-01-09T11:42:59Z
dc.description.abstractThe physical environment has a great impact on the spectators’ overall experience and their behavior intension. The goals of this paper were to examine the quality of physical environment and the satisfaction of spectators during the 2010 Intercontinental Cup Baseball Competition (ICBC). The researchers adopted exploratory factor analysis and extracted five major factorial dimensions of the stadium’s physical environment. They were environmental tidiness or seat comfort, space or sign design, traffic convenience, architectural aesthetic, and the functions of scoreboards. Next, the cluster analysis was used to identify the characteristics of the audience’s perception into three groups, transportation accessibility and architectural aesthetic, total pursuit of quality, and stadium design and cleanliness. Results showed that all five dimensional factors have an obvious effect on satisfaction, and the ‘total pursuit of quality’ was the most important market segment and had the highest satisfaction.
dc.format.extent130 bytes
dc.format.mimetypetext/html
dc.identifier.doi10.1080/09720073.2016.11892078
dc.identifier.urihttps://ir.ntus.edu.tw/handle/987654321/66194
dc.languagezh_TW
dc.publisherTaylor & Francis
dc.relationThe Anthropologist, Vol.24, No.3, pp.818-826
dc.subjectPhysical Environment; Segmentation; Spectator; Satisfaction; Baseball
dc.titleSegmenting the Perception of Physical Environment and Satisfaction for Baseball Spectators
dc.typearticle
dspace.entity.typePublication

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