Publication:

事件適配、賦權與心理契約對運動賽會志工工作滿意度與再服務意願之研究-以2010年全國身心障礙運動會為例

本研究主要探討事件適配、賦權與心理契約對於工作滿意度以及志工再服務意願之影響。研究採用問卷調查法，研究對象為2010年臺灣全國身心障礙運動會的250名志工。共發放300份問卷，包含100份郵寄問卷，200份現場問卷，總樣本數250份，回收率83.4%。研究採用 SPSS 14.0 for Windows 為統計分析工具，進行敘述性統計、單因子多變量變異數分析、簡單回歸、積差相關與典型相關分析。另外以 AMOS 7.0統計軟體進行結構方程模式的假設模型驗證。

結果顯示，不同的人口統計變項對於研究中的各變項具有差異。研究中發現，心理契約履行確實緩和事件適配對於賦權態度的影響。

The purpose of this study was to explore the effect of event fit, empowerment and psychological contract on job satisfaction and intention to continue volunteering. This study adopted the questionnaire survey procedure, subjects were 250 volunteers from 2010 National Disable Games in Taiwan. Total of 300 questionnaires were issued, including 100 by mail; 200 on-site questionnaires. The total sample size were 250 with 83.4% valid rate. The data processing tool was the SPSS statistical software ver. 14.0 for Windows, along with the descriptive statistics, one-way analysis of variance, simple regression analysis, product-moment correlation and canonical correlation. Structural equation modeling using AMOS 7.0 was employed to test the hypothesized model.

The result indicated that different perceptions toward studied variables form demographic variables. This study also found that psychological contract fulfillment moderated the relationship between event fit and empowerment.